209 Cove Place

Pelham, Al   35124

Cell  –  (205) 602-4373

Email – waynecratliff@bellsouth.net

 

Wayne C. Ratliff

Objective

 

To secure a challenging position with a reputable corporation that will utilize my education and background, expand my knowledge, and offer opportunities for personal and professional growth in exchange for loyalty, production, and initiative.  I am available to travel and will consider contract and consulting opportunities as well as full time employment.

 

Experience

April 1996 – February 2008     ATT / BellSouth             Birmingham, AL

Technical Sales Consultant

·         Proactively design network solutions for major ISPs and network service providers

·         Advocate for customers within and outside of ATT to build relationships

·         Network with Sales Account Managers to develop revenue opportunities with major customers

·         Adapt to changing environment by teaming with new employees from three different companies

·        Work with staff on developing best practices procedures to streamline both sales and technical processes

1987 - 1992                         BellSouth                                 Birmingham, AL

Product Manager

·         Product selection and profitability

·         Inventory Management

·         Competitive product analysis and sales training

·         Sales Collateral design development

·         Manage installed customer base for add on sales strategy

1986 - 1987                          BellSouth                                 Birmingham, AL

Project Manager

·         Project Manager, University of Alabama, DMS-100 central office installation

·         Project involved telecommunications systems, student billing system, student and University personnel telephone service

·         Manage contract employees and full time BellSouth Technicians

·         Chair weekly status meeting with University Communications Department

·         Negotiate project contract amendments as situations dictate

 

 

Achievements

·         Recovered $475,871.88 per year of under billing due to product code and ordering errors.

·         Account Team sales of $155,134,000.00 over 6 years to CLECs and IXCs.

·         Selected for Pinnacle Club in 2002 for revenue recovery of $1,427,615.00

·         Selected for Presidents Circle of Excellence in 1987 for inventory and sales cost reduction of $1,000,000.00

 

Work History

·         WW Grainger, Inc., Customer Sales Associate, 2008 - Present

·         AT&T Southeast Wholesale, Technical Sales Consultant, 2006 - 2008

·         BellSouth Interconnect Sales, Network Sales Engineer II, 1996 - 2006

·         BellSouth LESOG Project, Contractor, 1995 - 1996

·         Career Alternative Planning Participant, 1993 - 1995

·         BellSouth Services, Manager, ICSC Methods and Procedures, 1992 - 1993

·         BellSouth Advanced Systems, Product Manager, 1987 - 1992

·         South Central Bell Advanced Systems, Project Manager, 1986 - 1987

·         BellSouth Advanced Systems, Product Manager, 1984 - 1986

·         South Central Bell, Communications Consultant, 1979 - 1984

 

Education

·         1978                    University of Montevallo               Montevallo, AL

·         Graduated – Major in Marketing and Management, Minor in Finance

 

Skills

·         Self Motivated

·         Project Management skills

·         Product Management skills

·         Sales Presentation skills

·         Sales Collateral Development skills

·         Superior Sales and Customer Support skills

·         Proficient in building and cultivating relationships, internal and external

·         Team Leadership skills

·         Organizational Skills

·        Proficient with Microsoft products

 

REFERENCES AVAILABLE UPON REQUEST